Privacy Policy
Last updated: 6 July 2025
This notice describes how CodeHauz collects, uses and safeguards your personal information. By accessing any service offered by CodeHauz (the “Services”) you agree to this Policy.
Information We Collect
- Account data – name, username, email, billing details
- Usage data – IP, browser type, pages viewed, items added to cart
- Payment data (processed via Stripe/SSLCommerz); we never store card numbers
- Support interactions – tickets, chats, emails
- Cookies – session & preference cookies (2 days – 1 year lifespan)
How We Use Data
- Process orders and deliver downloads
- Prevent fraud and secure the Site
- Respond to inquiries, refunds & complaints
- Improve products and user experience
- Send account‑related or marketing messages (opt‑in only)
Third‑Party Services
We rely on trusted providers such as Stripe (payments), Mailchimp (email marketing) and Cloudflare (CDN). Each third‑party is bound by its own privacy terms and GDPR obligations.
Your Rights
- Access, correct or delete your personal data
- Export a copy of the data we hold
- Withdraw consent or unsubscribe at any time
Retention & Deletion
Order records are kept for six (6) years to meet accounting laws. Inactive accounts older than 180 days are purged.
Contact
Email: support@codehauz.com